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Information about RSA Soft Tokens

Information about RSA Soft Tokens

Soft tokens are a convenient option for Multi-factor Authentication that can be securely deployed to remote users electronically and are easily replaced if lost. Soft tokens are accessible from your electronic devices, i.e., phone or tablet, through the RSA SecurID app. You can set up the soft Token on any electronic device you currently use. After entering a Personalized Identification Number (PIN) into the RSA SecurID app, your soft Token will generate a passcode for you to enter into our enhanced login system for secure access to our systems.

If there are special circumstances and you require a Hard Token, please contact [email protected] with the reason and the address to send the Hard Token. Please allow up to 14 business days to process this request.

If you have any questions regarding MFA, please contact FHLBNY Security Support at (800) 546-5101: after the prompt, press option 4, then option 2.